Customer Service

If you have any questions about our sales terms or delivery conditions, please visit the Shipping, return and exchange page..

For any question about your order, our products or our website, contact us by email at info@savonneriediligences.ca or use the form below.

Opening Hours

Our regular business hours are from Thursday to Sunday 9am to 5pm. We are temporarly closed according to gouvernment regulations. While our production is essential, we believe that our boutique is not, since it contains lots of non-essential items.

Our online store is open 24 hours a day.

Here's what to expect from us to ensure security and the health of everyone.

We have chosen to offer you the best customer experience by separating Savonnerie in two distinct sections! This way, those who need advice will be invited to our Advice Boutique, while those who have their list ready will be able to shop on the Express Boutique side. Plexiglass protection has been installed at each counter and all employees are required to wear a protective visor on site.

One customer at a time (or two maximum if living at the same address) will be admitted in each section of the boutique. Needless to say, facilities have been adapted to meet government guidelines. Be assured that we provide cleaning and disinfection between each transaction. Your health and safety are our priority.

See you soon!

Contact information

Savonnerie des Diligences 9278-6763 Québec inc.
Marie-Eve Lejour, PDG-propriétaire
1249 route 112, Austin, J0B 1B0

Phone : 450-297-3979
E-mail : info@savonneriediligences.ca
GPS coordinates : 45.293712, -72.258722

Driving Directions

From Sherbrooke :

Highway 10, westbound (30 km).
On highway 10, take exit 115,
then route 112, direction Eastman.
We are located at 1249 route 112, Austin,
just ahead of Lake Orford.

From Montreal:

Highway 10, eastbound (100 km).
On Highway 10, take exit 106.
Take route 112, direction Magog.
We are located at 1249 route 112, Austin,
just at the end Lake Orford.